Privacy Policy
Udated on 11 february 2022
1. Parties and purpose
Autisme Centraal (BV) (hereinafter “Autisme Centraal” or the “Controller”)
Kerkstraat 108, 9050 Gentbrugge, Belgium
Company/VAT number: BE0797903489
Email: info@autismecentraal.com
Phone: +32 (0)468 22 65 55
Kerkstraat 108, 9050 Gentbrugge, Belgium
Company/VAT number: BE0797903489
Email: info@autismecentraal.com
Phone: +32 (0)468 22 65 55
Autisme Centraal has drawn up this Privacy Policy to inform Users transparently about the website hosted at www.autismecentraal.com (the “Site”) and about how Autisme Centraal collects and processes personal data.
“User” means any user, whether a natural or legal person, who visits or interacts with the Site in any way.
As controller, Autisme Centraal determines the technical, legal and organisational means and the purposes of processing Users’ personal data. Autisme Centraal undertakes to take all necessary measures to ensure that personal data is processed in accordance with the Belgian Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data (the “Act”) and Regulation (EU) 2016/679, the General Data Protection Regulation (the “GDPR”).
Autisme Centraal may appoint a natural or legal person to process personal data on its behalf (the “Processor”). In that case, Autisme Centraal will select a Processor that offers sufficient guarantees regarding technical and organisational measures, in accordance with the Act and the GDPR.
2. Processing of personal data
Use of the Site may lead to the collection of personal data. Autisme Centraal, as Controller, or service providers acting on its behalf, process this data in accordance with the Act and the GDPR, through:
the contact form;
the use of cookies;
orders via the webshop.
the use of cookies;
orders via the webshop.
3. Purpose of processing
In accordance with Article 13 of the GDPR, Users are informed of the purposes of processing:
to provide the services offered on the Site.
4. Personal data that may be processed
When visiting and using the Site, Autisme Centraal may collect and process the following personal data: name, address, email address, phone number, and name of school, institution or company.
5. Consent
By accessing and using the Site, the User declares that they have read this Privacy Policy and give their free, specific, informed and unambiguous consent to the processing of their personal data.
Consent is given by the positive act of ticking the box for the privacy policy. This consent is required for certain actions on the Site and for entering into a contract with Autisme Centraal.
The User may withdraw this consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
6. Retention period
In accordance with Article 13(2) of the GDPR, the Controller retains personal data only as long as reasonably necessary for the purposes for which it is processed, and in any case no longer than 12 months after the last contact with the client.
7. Recipients and disclosure to third parties
Personal data may be shared with employees, staff, subcontractors, processors or suppliers of Autisme Centraal, provided adequate data security guarantees are in place and they work with Autisme Centraal to supply products or services. They act under the direct authority of Autisme Centraal.
All recipients comply with this Privacy Policy. Autisme Centraal ensures they process the data only for the intended purposes, discreetly and securely.
If data were to be shared with third parties for direct marketing purposes, the User will be informed in advance so they can give their prior and explicit consent.
8. Users’ rights
Users can exercise their rights at any time by email to info@autismecentraal.com, or by post, with a copy of their identity card, to Kerkstraat 108, 9050 Gentbrugge.
a. Right of access (Article 15 GDPR)
The User has the right to access their personal data and to receive information on: the categories of data concerned; the recipients; appropriate safeguards where data is transferred outside the EU; the retention period or the criteria used to determine it; and any automated decision-making, including profiling. A copy is provided within one month, in electronic form if requested electronically. A reasonable fee may be charged for additional copies.
b. Right to rectification (Article 16 GDPR)
Incorrect, inaccurate or irrelevant data can be corrected at any time. The User first makes changes in their user account where possible; otherwise the request can be sent to Autisme Centraal. The Controller informs any recipients of the rectification, unless this proves impossible or involves disproportionate effort.
Incorrect, inaccurate or irrelevant data can be corrected at any time. The User first makes changes in their user account where possible; otherwise the request can be sent to Autisme Centraal. The Controller informs any recipients of the rectification, unless this proves impossible or involves disproportionate effort.
c. Right to erasure (Article 17 GDPR)
The User has the right to have their personal data erased without undue delay in the cases provided for in Article 17 of the GDPR. This does not apply where processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation or a task in the public interest, or for the establishment, exercise or defence of legal claims.
d. Right to restriction of processing (Article 18 GDPR)
The User has the right to restrict processing in the cases provided for in Article 18 of the GDPR.
e. Right to data portability (Article 20 GDPR)
The User has the right to receive their personal data in a structured, commonly used and machine-readable format, and to have it transmitted directly to another controller where technically feasible. This right does not affect the right to erasure or the rights and freedoms of others.
f. Right to object (Article 21 GDPR)
The User may object at any time to the processing of their data on grounds relating to their particular situation. Autisme Centraal will then stop processing, unless there are compelling legitimate grounds or the processing is needed for legal claims. The User may always object to processing for direct marketing, including profiling; the data will then no longer be used for that purpose.
g. Right to lodge a complaint
The User may lodge a complaint with the Belgian Data Protection Authority:
Data Protection Authority
Rue de la Presse 35, 1000 Brussels
Tel. +32 2 274 48 00
Email: contact@apd-gba.be
Website: https://www.dataprotectionauthority.be
The User may also bring an action for an injunction before the president of the court of first instance of their place of residence.
9. Cookies
The Site uses cookies to distinguish Users. This allows us to offer a better browsing experience and to improve the Site and its content.
a. General principles
A cookie is a file placed temporarily or permanently on the User’s device when visiting the Site, so the server can recognise the device on a later visit. Cookies may also be placed by third parties Autisme Centraal works with. Some cookies are necessary for the Site to work; others improve the user experience. The User can adjust or disable cookies.
b. Types of cookies and purposes
Technical cookies: necessary for the Site to function and to make navigation easier.
Analytical cookies: count the number of Users over a period and show browsing behaviour, helping us improve the Site and fix bugs.
Functional cookies: remember certain choices, such as username or language.
Tracking cookies: Autisme Centraal uses Google Analytics to measure how Users interact with the Site and to produce anonymous statistics. More information: https://policies.google.com/privacy
c. Retention period
Analytical cookies: 1 year Functional cookies: for the duration of the session only
d. Managing cookies
The User can manage or delete cookies via their browser settings. Disabling certain cookies may affect how the Site works. Information per browser:
Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge
Chrome: https://support.google.com/accounts/answer/61416
Firefox: https://support.mozilla.org/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471
To opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout
10. Limitation of liability
The Site may contain links to third-party websites. Autisme Centraal is not responsible for their content or their compliance with data protection law.
Minors under 16 need the explicit consent of a parent or guardian to share personal data via the Site. Autisme Centraal does not process personal data of Users who indicate they are under 16, and cannot be held liable for data entered by minors without such consent or for incorrect information about their age.
Autisme Centraal is not responsible for loss, damage or theft of personal data resulting from viruses or cyberattacks.
11. Security
The Controller takes appropriate technical and organisational measures to secure the processing of data, taking into account the cost of implementation and the nature, context and purposes of processing. Standard encryption technologies are used when data is transferred or collected via the Site.
12. Changes to this Privacy Policy
Autisme Centraal may change this Privacy Policy to comply with legal obligations. Users are invited to consult it regularly. Changes will be published on the Site or sent by email.
13. Applicable law and jurisdiction
This Privacy Policy is governed exclusively by Belgian law. Any dispute will be submitted to the courts of the judicial district of Autisme Centraal’s registered office.
14. Contact
For any question or complaint about this Privacy Policy, please contact the Controller at info@autismecentraal.com.
The User has the right to restrict processing in the cases provided for in Article 18 of the GDPR.
e. Right to data portability (Article 20 GDPR)
The User has the right to receive their personal data in a structured, commonly used and machine-readable format, and to have it transmitted directly to another controller where technically feasible. This right does not affect the right to erasure or the rights and freedoms of others.
f. Right to object (Article 21 GDPR)
The User may object at any time to the processing of their data on grounds relating to their particular situation. Autisme Centraal will then stop processing, unless there are compelling legitimate grounds or the processing is needed for legal claims. The User may always object to processing for direct marketing, including profiling; the data will then no longer be used for that purpose.
g. Right to lodge a complaint
The User may lodge a complaint with the Belgian Data Protection Authority:
Data Protection Authority
Rue de la Presse 35, 1000 Brussels
Tel. +32 2 274 48 00
Email: contact@apd-gba.be
Website: https://www.dataprotectionauthority.be
The User may also bring an action for an injunction before the president of the court of first instance of their place of residence.
9. Cookies
The Site uses cookies to distinguish Users. This allows us to offer a better browsing experience and to improve the Site and its content.
a. General principles
A cookie is a file placed temporarily or permanently on the User’s device when visiting the Site, so the server can recognise the device on a later visit. Cookies may also be placed by third parties Autisme Centraal works with. Some cookies are necessary for the Site to work; others improve the user experience. The User can adjust or disable cookies.
b. Types of cookies and purposes
Technical cookies: necessary for the Site to function and to make navigation easier.
Analytical cookies: count the number of Users over a period and show browsing behaviour, helping us improve the Site and fix bugs.
Functional cookies: remember certain choices, such as username or language.
Tracking cookies: Autisme Centraal uses Google Analytics to measure how Users interact with the Site and to produce anonymous statistics. More information: https://policies.google.com/privacy
c. Retention period
Analytical cookies: 1 year Functional cookies: for the duration of the session only
d. Managing cookies
The User can manage or delete cookies via their browser settings. Disabling certain cookies may affect how the Site works. Information per browser:
Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge
Chrome: https://support.google.com/accounts/answer/61416
Firefox: https://support.mozilla.org/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471
To opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout
10. Limitation of liability
The Site may contain links to third-party websites. Autisme Centraal is not responsible for their content or their compliance with data protection law.
Minors under 16 need the explicit consent of a parent or guardian to share personal data via the Site. Autisme Centraal does not process personal data of Users who indicate they are under 16, and cannot be held liable for data entered by minors without such consent or for incorrect information about their age.
Autisme Centraal is not responsible for loss, damage or theft of personal data resulting from viruses or cyberattacks.
11. Security
The Controller takes appropriate technical and organisational measures to secure the processing of data, taking into account the cost of implementation and the nature, context and purposes of processing. Standard encryption technologies are used when data is transferred or collected via the Site.
12. Changes to this Privacy Policy
Autisme Centraal may change this Privacy Policy to comply with legal obligations. Users are invited to consult it regularly. Changes will be published on the Site or sent by email.
13. Applicable law and jurisdiction
This Privacy Policy is governed exclusively by Belgian law. Any dispute will be submitted to the courts of the judicial district of Autisme Centraal’s registered office.
14. Contact
For any question or complaint about this Privacy Policy, please contact the Controller at info@autismecentraal.com.